#Troubleshooting

#A purchase button says "This offer is not configured yet"

The pass or product ID in GameConfig is 0. Create the offer on the Creator Dashboard and paste its ID. See Products & Pricing.

#A shop button shows "Unavailable"

Same cause: the button reads the offer's ID and shows Unavailable while it is 0.

#Some animals or statues are grey

The experience has no permission to use their textures. Search the Output for doesn't have access permission, then share each asset with your experience or replace the texture. The Cursed animals, several Halloween models and the Fire Dragon and Mosasaurus statues were affected in the reviewed place.

#"Studio test session: DataStore access is unavailable"

Studio has no API access, so progress is temporary. Enable Game Settings → Security → Enable Studio Access to API Services if you want Studio to save. See Data & Persistence.

#"Your profile is open on another server"

The player's previous server still holds the session lock. It expires within 3 minutes, or immediately when that server saves on exit. Rejoining a moment later fixes it.

#"All plots are occupied"

There are only 6 plots. Set the experience's maximum players to 6.

#A player fell into the river but was not returned

Falls are detected for water parts in Workspace.MapV2.Lobby.Water (or tagged KillPart) and for any drop 25 studs below the zone behind the player. Check that new water parts are inside that folder, and that the zone you added has a part named SpawnArea. The Output prints [Water] <player> fell at … -> back to N for each return.

#The admin console button is missing

Your UserId is not in Config.AdminUserIds. See Admin Console.

#Eggs do not grow

Eggs only grow after they are placed on the plot. An egg still in the Eggs panel with "Select the egg and click inside your plot" has not been placed.

#Leaderboards are empty

They refresh every 60 s and need DataStore access. They stay empty in Studio without API access.

#Group reward says "not configured"

Set Config.GroupId to your group's ID.